How to add Railcard to Trainline App?

Here’s a more detailed guide on adding a Railcard to the Trainline app and using it to get discounts on your train journeys:

Before you begin:

• Update the Trainline app: Ensure you have the latest version of the Trainline app downloaded on your smartphone. Outdated versions might have different interfaces or lack functionalities.
• Gather your Railcard details: Have your Railcard number and expiry date at hand. This information is usually printed on the front of the physical Railcard.

Adding your Railcard:

1. Launch the Trainline app and log in: Open the Trainline app and log in to your account using your registered email address and password.
2. Locate the Railcard section: Navigate to the section for Railcards or account settings. The wording might vary slightly depending on the app version. Here are some common options you might see:
   • “Your Railcards”
   • “Manage Railcards”
   • “Railcard Settings”
   • “Account Settings” (with a further option for Railcards inside)
3. Add a new Railcard: Once you’ve located the Railcard section, find the option to “Add Railcard” or “New Railcard.”
4. Enter details or scan the barcode: Depending on the app’s features, you might be able to either scan the barcode on your Railcard using your phone’s camera, or manually enter the Railcard details, including the number and expiry date.
5. Follow the on-screen instructions: The app will guide you through the process. There might be additional steps to verify your Railcard or confirm your details.

Using your Railcard to get discounts:

1. Search for train journeys: Plan your trip by entering your origin, destination, and travel date into the app’s search bar.
2. Add passengers and Railcards: During the booking process, you’ll have the option to add the number of passengers traveling, including yourself. Look for a dedicated field to “Add Railcard” or “Apply Railcard.” This is where you can select the Railcard you want to use for the journey.
3. Discount automatically applied: If your chosen journey is eligible for the Railcard discount you’ve added, the app should automatically factor in the discount and display the reduced ticket price.
4. Double-check the discount: Before finalizing your purchase, take a moment to review the trip summary on the checkout page. Ensure the Railcard discount has been correctly applied and reflected in the total price.

Additional tips:

• If you’re stuck finding the Railcard section within the app, you can search online for video tutorials. Try searching for “how to add railcard to trainline app” on YouTube.
• Trainline’s customer support page also has a dedicated section on Digital Railcards, which might be helpful: https://support.thetrainline.com/en/support/solutions/articles/78000000631-digital-railcards.

By following these steps and keeping your app updated, you should be able to add your Railcard to the Trainline app and enjoy the discounts it offers on your train travels.